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CASE STUDIES

Case Studies

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Migrating 400 mailboxes without losing a working day

Challenge

Six country offices ran on four different mail systems, two of them unsupported. A prior migration attempt had been abandoned after three days of outages, and trust in IT change was low.

approach

400

Mailboxes migrated

Across six country offices

0

Working days lost

All cutovers out of hours

Capturing the process and experience of a global network in local communities

SOUTHERN SEED FUND

A positioning that stopped sounding like every other fund

Strategy, naming discipline and a communications system for a regional grantmaker with eleven completing narratives.

3→1

narratives, consolidated

PROVINCIAL DEPARTMENT

Stakeholder mapping before a policy consultation

Mapping 90 stakeholders across four provinces, then building the consultation materials around what they actually read.

90

stakeholders mapped

DIASPORA GIVING PLATFORM

Explaining a giving product without using the word platform

Brand, message architecture and launch content for a remittance-adjacent giving service.

2.4×

sign-up completion

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